Privacy Policy

Last Updated: 5/20/2026

This Privacy Policy describes how Diamond Mechanical ("we," "us," or "our") collects, uses, and protects your information when you visit our website https://www.diamondmechanicalhvac.com/ (the "Site") or use our mechanical contracting services in Texas. [1]

1. Information We Collect

We collect the following types of information:

Personal Information: Name, company name, address, email address, and phone number when you submit them through our contact or service request forms.
Usage and Device Data: Information about your internet connection, IP address, browser type, device identifiers, and the specific pages you visit on our Site. Home, Contact, Checkout, Privacy policy, Accessibility

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services and website.
To communicate with you regarding service requests, appointment reminders, and billing notifications.
To improve our Site and analyze how users interact with our content.
To send marketing and promotional communications (if you have opted-in). Email.

3. How We Share Your Information

We do not sell your personal information. We only share it in the following limited situations:

Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, hosting services) to help us operate our business and serve you.
Legal Compliance: We may disclose your information if required by law or to protect our legal rights. [1, 2, 3]

4. Consent for SMS Messages

If you provide your mobile phone number through any form on our website, you consent to receive text messages from [Company Name] related to customer service, appointment reminders, service updates, and business communications. You can opt out at any time by replying "STOP". [1]

5. Data Security

We use standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure. [1, 2]

6. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. [1]

7. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:
Diamond Mechanical
Email: Diamondmechanicalhvac@gmail.com
Phone: 903-272-0547 [1]